Terms & Conditions
Last updated: 7 April 2025
Welcome to personalisedmandalas.com
These Terms and Conditions (“Terms”) apply to your use of our website and the purchase of our products.
By placing an order or browsing our site you agree to these Terms — so please read them carefully.
1. About Us
We create and sell personalised mandala art prints designed to bring beauty, meaning and calm to your space.
If you have any questions feel free to contact us at [email protected]
2. Ordering & Personalisation
All of our products are custom-made based on the information you provide (e.g., monogram, date of birth).
Please double-check your details at checkout — once your order is in, we get to work right away!
We reserve the right to cancel any order for any reason
(e.g., suspected fraud, abuse of service or errors in pricing or product availability).
If that happens you’ll be refunded in full.
3. Payment
All payments are processed securely via Stripe, PayPal and supported digital wallets such as Google Pay.
Prices are listed in Australian Dollars and include any applicable taxes unless otherwise stated.
4. Shipping
We offer free worldwide shipping.
Shipping times vary depending on location but we’ll always do our best to keep you updated.
Please ensure your delivery address is accurate.
We’re not responsible for delays or losses caused by incorrect information.
5. Returns & Refunds
Because our products are personalised and made to order, we generally do not accept returns.
However, if your item arrives damaged or there’s a problem with your order please contact us within 7 days of delivery.
We’ll make it right — whether that means a replacement or a refund.
6. Intellectual Property
All content on this site — including artwork, images, text, and design — is our property or used with permission.
Please don’t copy, reuse, or redistribute anything without our express written consent.
7. Limitation of Liability
We do our best to make sure everything runs smoothly, but we’re not liable for any damages, losses,
or issues resulting from your use of this site or our products, beyond the cost of the item purchased.
8. Privacy & Cookies
We care about your privacy.
Please review our Privacy Policy and Cookie Policy to understand how we collect and use your data.
9. Governing Law
These Terms are governed by the laws of Australia.
Any disputes will be handled in the appropriate courts of that jurisdiction.
10. Changes to These Terms
We may update these Terms occasionally.
When we do, we’ll update the “Last updated” date above.
Continued use of the site means you agree to any changes.
11. Contact
If you have any questions about these Terms please contact us at [email protected]