Terms & Conditions
Last updated: 10 May 2025
Welcome to personalisedmandalas.com
These Terms and Conditions (“Terms”)
apply to your use of our website
and the purchase of our products.
By placing an order or browsing our site
you agree to these Terms
— so please read them carefully.
1. About Us
We create and sell
personalised mandala art prints
designed to bring beauty, meaning
and calm to your space.
If you have any questions
please feel free to contact us at
2. Ordering & Personalisation
All of our products are custom-made
based on the information you provide
(e.g., monogram, date of birth).
Please double-check your details
at checkout as once your order is in,
we get to work right away!
We reserve the right
to cancel any order for any reason
(e.g., suspected fraud, abuse of service
or errors in pricing or product availability).
If that happens you’ll be refunded in full.
3. Payment
All payments are processed securely
via Stripe, PayPal and supported
digital wallets such as Google Pay.
Prices are listed in Australian Dollars
and include any applicable taxes
unless otherwise stated.
4. Shipping
We offer
FREE WORLDWIDE SHIPPING.
Shipping times vary depending
on your location
but we’ll always do our best
to keep you updated.
Please ensure your delivery address
is accurate.
We’re not responsible for delays
or losses caused by incorrect information.
5. Returns & Refunds
Because our products are personalised
and made to order as a general rule
we do not accept returns.
However, if your item arrives damaged
or there’s a problem with your order
please contact us within 7 days of delivery.
We’ll make it right —
whether that means a replacement
or a refund.
6. Intellectual Property
All content on this site
including artwork, images, text and design
is our property or used with permission.
Please don’t copy, reuse
or redistribute anything
without our express written consent.
7. Limitation of Liability
We do our best to make sure everything
runs smoothly but we’re not liable
for any damages, losses or issues
resulting from your use of this site
or our products
beyond the cost of the item purchased.
8. Privacy & Cookies
We care about your privacy.
Please review our Privacy Policy
and our Cookie Policy
to understand how
we collect and use your data.
9. Governing Law
These Terms are governed by
the laws of Australia.
Any disputes will be handled
in the appropriate courts
of that jurisdiction.
10. Changes to These Terms
We may update these Terms occasionally.
When we do, we’ll update the
“Last updated” date above.
Continued use of the site
means you agree to any changes.
11. Contact
If you have any questions
about these Terms & Conditions
please contact us at