Privacy Policy
Last updated: 10 May 2025
We value your privacy and are committed to
protecting your personal information.
This Privacy Policy outlines how we collect,
use, disclose, and safeguard your data
when you visit our website or
make a purchase from us.
1. Information We Collect
We may collect the following types
of personal data -:
– Contact details (name, email address,
shipping/billing address)
– Order details (product preferences,
monogram, date of birth for personalisation)
– Payment data (processed securely via
third-party payment providers,
we do not store credit card info)
– Device data (IP address, browser type,
cookies, and other usage data)
2. How We Use Your Information
We use your information to:
– Fulfil and personalise your orders
– Communicate with you about your
purchase or enquiries
– Improve our website, services
and user experience
– Comply with legal obligations
3. Legal Basis for Processing (GDPR – EU/UK)
If you are located in the European Union
or the United Kingdom, we process
your personal data under one or more
of the following legal bases:
– Consent (e.g., newsletter opt-in)
– Contract (e.g., fulfilling an order)
– Legal obligation
– Legitimate interest, where applicable
You have the right to:
– Access your data
– Correct inaccuracies
– Request deletion (“right to be forgotten”)
– Object to processing
– Request data portability
To exercise any of these rights contact us at
4. California Consumer Privacy Act (CCPA)
If you are a California resident
you have the right to:
– Know what personal information
we collect and how we use it
– Request access to the personal
information we hold about you
– Request deletion of your personal
information
– Opt out of the sale of your personal
information
(we do not sell your data)
To submit a request, email us at
You can designate an authorised agent
to make these requests on your behalf.
5. Children’s Privacy (COPPA – USA)
We do not knowingly collect personal data
from children under 13 years old.
If we learn that we have collected such data
we will delete it immediately.
6. International Data Transfers
If you are located outside the country
where our servers are based
please note that your data may be
transferred, stored, or
processed in a different country.
We take appropriate steps to protect
your information in accordance
with applicable laws.
7. Third-Party Services
We only share your information
with trusted third parties
necessary to operate our website
and fulfil your orders, including:
– Payment processors (e.g. Stripe, PayPal)
– Shipping and logistics providers
– Email marketing platforms (if opted-in)
Each third party is required
to keep your data secure and
use it only for the services they provide.
8. Cookies & Tracking Technologies
We use cookies and similar technologies for:
– Website functionality
– Analytics and performance
You can manage cookie preferences
in your browser.
9. Data Security
We implement industry-standard
security measures
to protect your personal data,
including HTTPS encryption
and secure server hosting.
However, no method of transmission
over the internet is 100% secure.
10. Retention of Data
We retain your information
only as long as necessary
for the purposes outlined above,
or as required by law
(e.g., tax or accounting purposes).
11. Your Rights & Contact
If you have any questions, concerns
or wish to exercise your rights
under GDPR, CCPA
or other applicable laws
contact us via email at
or via our website
https://personalisedmandalas.com
12. Changes to This Policy
We may update this Privacy Policy
from time to time.
When we do, we will update
the “Last updated” date
at the top of this page.
We encourage you to review
this page periodically.